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Lenovo Thinksmart s no longer start in Skype session! We select the Skype user, the system works hard and then loses the screen update: not really lost the screen, I connect a mouse and I see it. After 4 minutes approx, we return to the loggin screen the system has not restarted. The touch panel displays the Teams home page but if we press the "new meeting" button, nothing happens!

Same thing with "restart device" and "Windows settings". On the other hand, video sharing, Settings and other features work fine! I have uninstalled the KB on the Crestron and the system seems to be working fine! I will do some more testing and try to uninstall the update on the Lenovo. French moderation: Your message was written in English, therefore it has been moved to the English forum.

Thank you for your understanding. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thanks for your help, but I don't have access to the Skype user which is quite special. I can only access the Admin user. I still check in the credentials but nothing that relates to Microsoft Teams Rooms. Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft Teams Teams for business Search Community member.

Louis Rondeau. Other solutions than removing the update? Thanks and thanks also to Google translate Lenovo and Crestron systems: Windows 10 Entreprise ver This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :. Cancel Submit. JuanMoreno Independent Advisor. Hello Louis I am Juan M, an independent advisor welcome to the community I hope you are very well I recommend you clear the application cache and try again, I'll let you know how to do it next Use the system search, entering Keychain, and select Keychain Access.

Right-click the item and select the delete option. If I can help you with something else? Greetings Juan M. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

In reply to JuanMoreno's post on July 12, In this case it may be an error attempt with the device you use. I transferred the subject to Skype for Business! This site in other languages x.